Welcome to Personal Skills Development Consultants International
PSD is committed to the provision of 'tailor made' quality training solutions. We achieve this by gaining a clear understanding of the corporate culture of our client companies through site visits, discussion with managers and staff. Wherever possible we include ‘true to life’ case study examples for delegates to practice their skills. PSD employ specialists in human behaviour and organisational dynamics in order to ensure a high standard of professionalism. In this way, we maintain results consistently well above average as confirmed by delegate feedback, evaluation and customer satisfaction.
PSD work within a contractual framework; we listen to our purchasers discuss and mutually agree options before designing programmes. Where a programme is ‘in development’ for ongoing use, we run a pilot attended by a selection of staff with the appropriate level of evaluation skills. We then utilise their feedback to ‘fine-tune’ the material where necessary.
Our philosophy regarding delivery is that people learn best when their established skill set is acknowledged and where they have room to test the new information through questioning, challenging, conceptualising and experimenting. We recognise the importance for trainers to have ‘credibility’ in order to gain the confidence of delegates. Therefore, our trainers have proven records of accomplishment. We do not talk down to people, nor do we claim to be people who have totally made it and have no personal flaws ourselves. Rather we acknowledge our personal limitations openly, modelling acceptance and openness in order to create a safe environment where people can develop their skills and abilities.