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Process Communication - Objectives:
Managers and Entrepreneurs can: 
· Increase Profitablity
· Improve Quality and Increase Value
· Increase Customer Satisfaction
· Reduce Distress
· Improve Morale and Job Satisfaction
Mediators can:
· Help reduce tension in mediation sessions
· Help insure that all sides hear all views
· Help arrive at win-win solutions to problems
Sales People and Marketers can:
· Increase sales
· Increase customer satisfaction
· Increase Profitability
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